I would rate IES with 5 stars on all counts. Dan, who did the evaluation of our mold problems, explained his inspection findings so I could understand what was happening and what needed to be done. I appreciated having his written report and pictures to refer back to during the process. Stephanie was terrific. The communication between IES and myself was abundant and continuous. Stephanie filled me in on what to expect, what I needed to do and answered any questions I had about the mold remediation in my vents and kitchen (two separate jobs). Miguel and his crew were efficient and professional. They got right to work and cleaned up after everything they did. That’s a big issue for me and I really was impressed. Miguel took before and after pictures for me to review after they finished and explained what they did. I really felt like they all kept me informed at each step in the process. I will certainly recommend IES and will use them again myself.