We had just recently moved to North Raleigh from Southern California the month prior and rented a home, sight-unseen. My two year old was sick within a few days, my five year old daughter after a few days thereafter and after about a week my wife and I came down with acute sinusitis and bronchitis. It was really, really bad. I found mold growing under a couple of the air vents and reported it to the property manager. A few days later, the property manager sent out a “certified” mold technician who came out and did a visual inspection of the dwelling and air sampling, but found nothing. The property manager informed us that there was nothing wrong with the rental and we would not be released from our 12-month lease agreement.

I needed a competent professional to get to the bottom of what was hurting my family, so I selected Indoor Environment Systems. Steve did not disappoint. He went through all of the interior spaces of the home (including the attic, crawlspace, and HVAC ducting) he documented everything he found with digital photographs, tape lift samples and air samples. He had the lab results complete within a day or so and sent a detailed PDF report to me via email. When confronted with Steve’s authoritative and detailed report, the property manager “decided” to release us from our lease agreement.

Steve – who is also the owner – was very personable and took time to explain the factors affecting the indoor air quality of a home so I would know what to look for in the future. Steve is someone who clearly knows his trade and the quality of his work reflects that he cares deeply about what he does. Not surprisingly, he guarantee’s all his work. His indoor air quality report was thorough and authoritative; far superior to what was produced by the property manager’s chosen company. I highly recommend Steve and his company and although I compensated Steve fairly for his services, I feel that I owe him a debt because his attention to detail saved me and my family from a potentially dangerous situation.